People Matter

People in market 256x192What is People First?

People First relates strongly to the field of ‘Human Factors’  – to this we are also able to bring systems and sustainability (social, economic and environmental) thinking.

We are inspired by E.F. Schumacher’s book “Small is Beautiful: A study of economics as if people mattered” and the belief that it is right to inquire on that basis, but also that we live in a material world, where material considerations are the context of human factors.


We offer consultancy and training. We have technical expertise within the institute that combines with human factors insights and experience.  We also have a track record of stakeholder engagement, analysis and research.

Why not ask our experts?

If you have questions on any of the following topics then we are here to help:

Enabling Workplaces

Many changes have taken place in workplace design but how productive are they really? Do they enable effective and positive work?

Interdisciplinary Working

Interdisciplinary working can be seen as the ongoing application of systems and joined up thinking. Are you thinking about setting up an interdisciplinary team? Would you like to improve communication between your disciplines?

Risk Assessment

Risk assessment is often seen as the bottom line of human factors work.  But when undertaking assessments, are you asking the right questions? What opportunities as well as risks could you be missing? Systems thinking helps increase the perspective you have and reduce the likelihood of missing something.

Mobility Factors

We often take ‘getting around’ for granted. This relates to both individuals and organisational activities.  What aspects of these logistics/journeys don’t work effectively?  How could you improve them?

Sensory Processing Factors

What our senses are telling us about the environment and people around us requires processing and integrating within our minds.  What aspects of an environment or your organisation could be hindering people from doing what you’ve asked of them?

Design for the Mind

Whatever you realm of activity is there is a “mind” and a context. Is your environment / organisational context conducive for the minds at work or seeking to access your services?

Safeguarding of Wellbeing

Safeguarding does indeed include protection from harm.  However, it ought to be far more than this. What risks could you be storing up if you fail to appreciate the significance of the broader wellbeing considerations – of those for whom you are responsible and of those you are holding accountable?

Resilient Communities

Community resilience includes civil contingency considerations, but ongoing resilience and the implementation of civil contingency will depend to a large extent how sustainable and connected the social, economic and environmental aspects of a community are. How resilient is your community?

Business Resilience

Business activities vary, but the context of business will also change over time.  Are you prepared for change?

Societal Participation

The effective of policy implementation depends to a large extent on the extent of societal participation. Stakeholder engagement is an implicit component of systems thinking and sustainability.  Would you like to engage more effectively?

Community Housing

Many opportunities are being missed by a narrow perception of what housing could be achieving.  What health, business, energy, resource and environment opportunities are being missed by not approaching housing on a community level?  Do you want to explore these opportunities?

Community Energy and Resource Management

As with housing, many opportunities are being missed in the realm of energy and resource management.  What opportunities could you be harnessing by engaging community initiative?

Intergenerational Working

Much of what can be achieved arises as a result of collaboration.  What opportunities could you be exploring by utilising intergenerational collaboration?

Inclusive Sustainability

Many of those most impacted by the adverse effects of unsustainable activities are among those who can be overlooked when environmental strategies are devised.  Who are you leaving out?  How might you better engage?

Multi-Heritage / International Factors

It is quite easy for societies to develop collective perspectives.  However, different nationalities and heritages can foster a variety of collective perspectives.  What might these perspectives be?  What could these perspectives tell us about our activities?  Could there be other ways of doing things?  Why not ask our experts to help connect you to our inter-community and international networks?

Our experts are drawn from a range of fellows, associates and close networks.  These experts include: applied systems thinkers, inclusive designers, occupational and experimental psychologists, occupational therapists, engineers, architects, anthropologists, philosophers, information architects, engagement artists, medics and a range of sustainability specialists.